Where is the store based?
What is this store's return and exchange policy?
No Returns, & All Sales Final
Do you accept orders placed outside of the US?
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. Please read the store's shipping policy for more information.( Custom items takes at least a week to be completed, once the order is paid)
What if anything else is wrong with my order?
First, check the Storenvy Buyer's Agreement for answers to a few more common questions. If all else fails, use the Contact form of the store you placed your order with.
How does Custom Kicks work?
If you have your own shoe that you would like to have customized by the Caroliente' Custom Kicks Collection, email us at [email protected] to ensure that the style can be done, we will contact you, & after will agree on the terms, place order online, ship us the kicks, & we will send your one-of-a-kind kicks
best place to order products from the Caroliente' Collection?
What is Storenvy?
This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.
How do I pay for my order? Is it secure?
The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.
What if something is wrong with my order?